Cancellation Policy
Suhani IT Services strives to deliver excellent service to our customers, operating with a customer-centric approach. We believe in customer satisfaction, and if we fail to fulfill our promises, we have a simple cancellation policy.
The process starts with initiating a cancellation request by sending an email or making a phone call to your account manager. You will immediately receive a confirmation from your account manager with the date of cancellation. Yes, it is as simple as it sounds. Our official cancellation policy stands as follows:
The customer is solely responsible for canceling their account.
All data stored with Suhani IT Services will be archived immediately from all our servers but will be securely stored for future reference. We guarantee that your privacy will not be compromised in any case.
If a customer chooses to cancel their service during a month they have already paid for, the cancellation will take effect immediately. Suhani IT Services will not charge you after that period.
Refund Policy
We offer a complete 45-day refund policy. If our customers are not satisfied with our services, they can request a refund within 45 days—no terms and conditions applied.
Additionally, if our team is unable to resolve an issue, we will process a full refund without hesitation.
Privacy Policy
At Suhani IT Services, we respect your privacy and are committed to protecting your personal information. We collect and use your data only to respond to inquiries and provide our services.
By using our site, you agree to our Terms of Use and privacy practices.
We do not share, sell, or disclose your personal information to third parties.
Our website may use cookies to enhance user experience, but they do not store personally identifiable information.
By using our website, you agree to our Terms of Use and the collection of your information as outlined in this Privacy Policy.